Charges And Payment :
Bank transfer :
This is done by electronic transfer directly to the French account or to the management account of the local company, using the references that will be sent to you when your enrolment is processed. Please take into account the costs and time taken to carry out banking operations according to the terms of payment of the enrolments (a tolerance of 3 clear days will be granted more than 30 days before the stay) and the bank charges that are applied.
If you register more than 30 days before the departure date, you must pay a deposit of 35% of the total price of the trip. For all registrations with less than 30 days to go before the departure date, payment must be made in a single instalment for the full price of the trip. The balance of the trip price must be paid, without any reminder from us, no later than 30 days before the departure date. Payment by instalments can be arranged free of charge. Please contact us directly.
Prices :
Some prices are readjusted during the season. The applicable prices are those accessible via the https://francenepalvoyage.com/en/ website.
When your holiday is confirmed, the price is final and payable in euros/US dollars.
However, in accordance with the law of 13 July 1992. Up to 30 days before departure, we may make upward or downward adjustments, provided that they are not significant, without the possibility of cancellation at no cost to you, for the following reasons:
– variations in the cost of transport, linked in particular to the cost of fuel and/or the value of the dollar
– variations in the exchange rates –ICI– applied to holidays
– variations in fees and taxes relating to the services provided, such as landing, embarkation and disembarkation taxes in ports and airports. FranceNépalVoyage will invoice you for the entire additional cost incurred. Your refusal to pay this price adjustment will be considered as a cancellation. The total price invoiced may differ from that shown in the brochure, taking into account any supplements requested by the participant and adjustments to local air transport rates.
In the event of a change, the tour price will be communicated to the participant for agreement.
For customers who have already registered and for all price variations, we reserve the right to readjust the price without charge up to 30 days before departure (D-30) in accordance with the regulations.
Registration fees :
If you register more than 30 days before departure, you will be charged €30 per person.
If you register less than 30 days before your departure date, you will be charged €50 per person.
For family tours, this fee applies once per file.
Express delivery charges: for all registrations for a self-guided tour less than 15 days before departure, you will be charged a supplement for express handling of your file (€20 if you are in France, €40 if you are abroad). Payment must be made by electronic means.
Registering for one of our tours implies acceptance of our general and special terms and conditions of sale. Your registration will only be taken into account on receipt of your completed and signed registration form. This form must be accompanied by a deposit. Your enrolment will only be accepted if places are available and if the minimum number of participants has been reached.
The balance must be paid no later than 30 days before the start of the holiday. Failure to pay the balance may result in automatic cancellation of the booking.
Cancellation :
The customer:
In the event of cancellation (for whatever reason) on your part, a flat-rate cancellation fee may be deducted from your refund which will be retained by Francenepalvoyage :
At least :
– travel without air transport: flat-rate cancellation fee of €80 per person to cover the cost of
file
– travel including local air transport less than 30 days before the start of the holiday: a flat-rate cancellation fee of €120 per person.
Depending on the date of notification, our fees will be applied according to the following scale:
The calculation is based on the day of cancellation, not the time.
More than 90 days before departure: full refund,
Between 90 and 30 days before departure: 10% of the cost of the stay
Between 29 and 21 days: 25% of the cost of the holiday
Between 20 and 8 days: 50% of the cost of the stay
Between 7 days and 2 days: 75% of the cost of the stay
Less than 2 days before departure: 90% of the price of the holiday.
These sums will be refunded in the event of justified cancellation on your part (death, illness after signing the booking, loss of work/leave, accident, etc.).
However, an excess of €100 and the registration fee will not be refunded.
In the event of a no-show at the appointment on arrival, or if you are unable to present the police or health documents required for the trip (passport, visa, vaccination certificate, any administrative items required by the country in destination), you will not be entitled to any refund (not inherent to our will/resource).
The local agency:
Up until the very last moment of departure, a cancellation may occur due to circumstances beyond our control (health problems, government decisions, strikes, political unrest, major earthquake, global security problems). In this case, an alternative solution will be offered on a trip at a later date. If the parties fail to reach agreement, a full refund will be made as soon as possible and the customer will not be entitled to claim any compensation.